Five tools explained

Set your own limits in Vegasking Casino

Play only from 18+, and every Vegasking Casino account holds deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit now

Curaçao LicensedOperating under license OGL/2007/3572/466 issued by the Gaming Control Board Curaçao since 2007.

Four essentials

The first evening you want to slow down

A short summary for the first evening you want firmer boundaries than your own memory.

Minimum age18+

LicenceGaming Control Board Curaçao, OGL/2007/3572/466

Gambling Helpline Aotearoa0800 654 655

Limits and exclusion help[email protected]

Tool overview

Which limits can I set myself?

This block settles what each control does, so you can pick the ones that fit your play.

Keeps deposits in check

A deposit limit caps how much money can come in over a period you choose. Switch it on before a session that you want to keep small.

Losses capped ahead of the night

A loss limit counts what goes out and stops play when the figure you set is reached. Set it early, so a bad night cannot keep growing.

Time signals

Session time reminders tell you how long you have been playing. Turn them on when a session tends to swallow an evening without you noticing.

A full break

Self-exclusion locks your account and your play for a fixed stretch. Use it when stepping back feels right rather than shrinking a number.

Evening checks as you play

Reality checks pause play to show the time elapsed and what the session has cost. Switch them on when you want regular interruptions rather than one long blur.

While you are logged in

How do I set a limit myself?

Use this when you are logged in and want a boundary in place before your next session.

Open your profile menu

Open your profile from the menu beside your balance and look for the section on limits, play and protection.

Look through the limits area

In the limits area you will see the controls attached to your account. Check which ones are already on before you change anything.

A choice that fits your play

Pick the control that matches your concern, then choose the figure or the length that fits the way you want to play.

Does it show in your account?

Save the setting, then reopen the page to confirm the figure sits there. Keep your confirmation email from [email protected].

When you want the play to stop

A breather before play starts. A time-out is a pause you set in the casino account, for a break of hours or days. Choose the pause in your profile area and confirm it. While it runs, play and deposits stay closed, and support stays open.

A quiet stretch without play. Self-exclusion closes your access to the casino account for a long stretch, up to 2 years. You start it in the account, and it stays in place, because it cannot be undone early. Deposits, play and messages stop until it ends.

Close the door from your account. New Zealand has no national self-exclusion register, so your exclusion is set here, in the casino account, for up to 2 years. Alongside it, the Gambling Helpline Aotearoa answers at any hour and helps you plan the next steps.

Outside support

A hard week in New Zealand

You will know three free New Zealand services, what each does and who answers.

Gambling Helpline Aotearoa

Gambling Helpline Aotearoa takes calls at any hour, every day, from players and from relatives. The service is confidential, free, and someone listens before you decide anything. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Problem Gambling Foundation gives free counselling, peer support and cultural support through 18 clinics nationwide. Players and family members can call on weekdays; nothing is charged. pgf.nz

Safer Gambling Aotearoa

Safer Gambling Aotearoa is a Health New Zealand information site for players and families. It explains signs of harm, gives practical tips and points to local support. safergambling.org.nz

The line between fun and strain

Noticing a sign early keeps a habit small. A deposit limit set before play, or a short pause, is the first step, and neither needs a reason beyond your own comfort.

Read down the list and notice which lines sound like your own week.

Chasing a loss into the next evening
Spending money set aside for bills
Hiding your play from people at home
Borrowing to keep the account funded
Losing track of hours at the screen
Feeling flat until the next session
Playing past the limit you set

Check age first, block sites second

Age and identity checks. Every new player confirms they are 18 or older, and identity documents are checked before the first withdrawal. A name that does not match the documents stops the process there.

Blocked before, not after. Software that blocks gambling sites on a shared laptop or phone means the device itself refuses to open them. Set it up while the house is calm.

Facts first, labels later. Pick a quiet moment to say what you have noticed, using facts rather than labels, and let the person respond. Then call Gambling Helpline Aotearoa together or on your own.

Six questions in full

Plain answers, no runaround

Most people worry that a limit cannot be changed back, or that a break will lock them out forever.

Where do I go later to change a limit I picked?+

The same part of your account holds every limit you have chosen, so you go back there rather than asking anyone. Whatever you set stays visible among your limits, with its current figure beside it. Open that area again whenever the number no longer suits the way you play.

Does excluding myself here also stop me at other casinos?+

No. New Zealand has no national self-exclusion register, so a self-exclusion applies only to your Vegasking Casino account. Every other site stays open to you, which means any wider break has to be arranged with each operator separately. Think of it as closing one door, not bolting the house.

Can the limits be sorted out from my phone too?+

Yes. The mobile version of the site reaches the same limits area you use on a laptop, so a phone is enough. Nothing changes about which tools you can switch on, only the size of the screen.

Must I sit out the whole self-exclusion I chose?+

Yes. A self-exclusion runs for the full period you selected, and our support team will not lift it early, even if you ask them to. That firmness is the point of it: the decision is made once, calmly, and then it holds.

What happens during a short pause, and when can I play again?+

A pause is a break you choose for a set stretch, and play stays shut while it lasts. Your account and any balance inside it stay exactly as they were, untouched. Once the pause ends, play opens up again without you doing anything.

Who do I speak to about closing my account for good?+

Write to [email protected] and ask for permanent closure, and our team will walk you through it. Because closing cannot be undone, someone will confirm the request with you first. Say plainly if you would rather a self-exclusion, since that keeps the door open later.